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Strategy & Transformation Leadership Team appointments

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CWT, the Business-to-Business-for-Employees (B2B4E) travel management platform, today announces the leadership team and strategic priorities for its newly created Strategy & Transformation business unit.

Headed by President, Strategy & Transformation and CFO, Michelle McKinney Frymire, the newly formed unit will ensure that the company delivers all transformation initiatives, drives technology innovation, and further enhances CWT’s performance-based culture.

“It’s a privilege to lead this talented team, who are committed to delivering exceptional service as well as industry leading technologies and innovation,” said Michelle McKinney Frymire. “This new structure and approach, delivered by an amazing group of leaders, will drive agile decision making, increase alignment with our strategic goals, and accelerate our growth and transformation.”

Effective immediately, the core leadership team of the Strategy & Transformation operating unit are as follows:

HR, Talent and Performance, led by Chief Human Resource Officer Catherine Maguire-Vielle, will ensure we continue to be a destination of choice for a diverse, driven and creative workforce. Catherine and her team will continue to lead all of the company’s HR, payroll, internal communications, responsible business and culture functions, and Catherine continues to serve on CWT’s Executive Leadership Team.

John Pelant continues as Chief Technology Officer and is responsible for identifying and delivering on the company’s technology operations and investments. John and his team of talented professionals will continue to drive industry leading technologies, services, and solutions. John continues to serve on CWT’s Executive Leadership Team.

The newly formed Strategy, Planning & Analytics group is headed up by Julia Kou and has responsibility for ensuring our investments and priorities are continuously aligned with CWT’s strategic plan, and oversees the company’s corporate planning, pricing and profitability functions.

Courtney Mattson is appointed Global Treasurer and Deputy CFO and ensures that CWT continues to deliver on effective balance sheet and financial operations management, to maintain a strong financial foundation for meeting our commitments to our customers and suppliers.


CWT is a leading global partner in business travel, meetings, and events. Operating across six continents, we deliver sustainable, tailored solutions that help organizations connect, engage, and thrive in an evolving world. Our myCWT platform integrates advanced technology with human expertise to simplify travel and enhance traveler and attendee experiences. Extensive global coverage, seamless data integration, AI-driven analytics, and carbon-conscious travel tools enable businesses to optimize their travel and meetings programs while delivering measurable value.

With 150 years of industry experience and a deep commitment to partnership, CWT collaborates with clients to shape the future of business travel and events, making them more efficient, responsible, and impactful.