CWT, the business-to-business-for-employees (B2B4E) travel management platform, has introduced a new subscription fee model to offer its customers simple and transparent pricing and billing. Companies can now receive a single, recurring monthly invoice* covering fees for all the products and services they procure globally from CWT, saving them time, whilst also simplifying their travel cost budgeting.
The subscription fee is based on several criteria, including a company’s forecasted transaction volume and any value-added products and services they may require. The model also offers flexibility, as the fee can be revised if a customer needs to change the scope of products and services included in their subscription.
“As part of our ongoing commitment to simplify business travel for all, this new fee structure will not only streamline our customers’ pricing and billing processes, but afford them built-in volume discounts that are not inherent to the transaction fee model,” said Brady Jensen, CWT’s VP of Finance and Head of Global Pricing. “Different to Transaction Fee Models, this new billing model issues just one simple, comprehensive monthly invoice as opposed to multitudes, making monitoring and managing business travel spend and forecasting that much easier for corporate travel managers.”
CWT has piloted subscription fee billing with a select group of clients over the past year. The feedback has been overwhelmingly positive, providing clarity into their TMC spend as well as significantly reducing the amount of time their finance teams spend reconciling TMC invoices. New clients indicated the model eliminated their biggest billing bugbear of unanticipated or hidden fees, which they had historically experienced prior to joining CWT.
“We are very happy to have switched from the transaction fee model onto the new subscription model,” said Heather Allegrina, Global Travel Manager at ServiceNow, one of the companies to participate in CWT’s subscription program. “It reduces the administrative hassle quite significantly. As a high-growth, global company, it gives us the flexibility and reliability to forecast and measure quickly and easily our travel investment to support our scaling strategy.”
*Except countries with local restrictions
CWT is a leading global partner in business travel, meetings, and events. Operating across six continents, we deliver sustainable, tailored solutions that help organizations connect, engage, and thrive in an evolving world. Our myCWT platform integrates advanced technology with human expertise to simplify travel and enhance traveler and attendee experiences. Extensive global coverage, seamless data integration, AI-driven analytics, and carbon-conscious travel tools enable businesses to optimize their travel and meetings programs while delivering measurable value.
With 150 years of industry experience and a deep commitment to partnership, CWT collaborates with clients to shape the future of business travel and events, making them more efficient, responsible, and impactful.