CWT is rolling out an upgraded version of its airfare optimization service, which is powered by Wenrix, a leading travel technology company providing AI and advanced analytics solutions. The new platform uses enhanced AI and machine learning models and extends the window during which prices can be optimized, helping customers secure even lower airfares.
Integrated into all of CWT’s booking channels, the solution effectively predicts changes in air ticket prices. It then automatically rebooks existing flight reservations if it identifies an opportunity to achieve savings, factoring in any change and cancellation fees and ensuring compliance with airlines’ fare rules and regulations. CWT’s dedicated price optimization team also makes sure that every savings alert yields net savings without compromising the traveler experience.
“Our price optimization service is one of the simplest ways for our customers to save on their air spend,” said Erica Antony, CWT’s Chief Product Officer. “It’s a turnkey solution that has minimal set-up and maintenance requirements and doesn’t cause any disruption to travelers. Through our partnership with Wenrix, we have combined the experience and expertise of our people with advanced technology to create a market-leading price optimization solution that delivers even bigger airfare savings and a seamless traveler experience.”
CWT commenced a pilot with select customers in the United States and Europe in 2023. Some of these early adopters have seen their savings increase by as much as double compared to when they were using the previous version. The upgraded solution is now available to all customers in 12 countries and will be rolled out in additional markets in the coming months.
CWT is a leading global partner in business travel, meetings, and events. Operating across six continents, we deliver sustainable, tailored solutions that help organizations connect, engage, and thrive in an evolving world. Our myCWT platform integrates advanced technology with human expertise to simplify travel and enhance traveler and attendee experiences. Extensive global coverage, seamless data integration, AI-driven analytics, and carbon-conscious travel tools enable businesses to optimize their travel and meetings programs while delivering measurable value.
With 150 years of industry experience and a deep commitment to partnership, CWT collaborates with clients to shape the future of business travel and events, making them more efficient, responsible, and impactful.