Our messaging service gives your travelers a fast, easy way to connect with CWT to manage their travel 24/7. Familiar chat-style messaging combines digital practicality with a human touch.
Available on the myCWT website and app, Microsoft Teams, Workplace from Meta, WhatsApp and Slack, employees can quickly begin sending travel-related messages to a CWT counselor with one tap.
Talk to us about how the business travel messaging could enhance your business travel, meetings & events programs.
Our GenAI-enabled virtual assistant reduces response times and seamlessly hands over to travel counselors for complex needs.
Your employees can send and reply to messages on their schedule with our 24/7 service using the myCWT website, app or an approved third-party messaging tool.
Entering a few key words is all it takes. This efficient, easy-to-use service helps employees spend less time and energy on managing their travel.
Because messaging is a simple, commonly used type of service, employees are more apt to be engaged and stay within your travel program.
For more information on setting up messaging, speak to your CWT representative.
Discover how a financial institution achieved a customer satisfaction score of over 90%, including among VIP travelers, through user-friendly digital solutions and messaging support.
Share the many benefits of our chat-based service with your travelers and arrangers. This solution offers quick and easy assistance for your travelers and arrangers, supported by travel counselors and GenAI technology.
