Global Privacy – Data Processors

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This page provides information about processors of personal data collected from CWT corporate clients, their employees, contractors, or guests for CWT’s provisioning of commercial agreements for travel, hospitality, meetings and events products and services*1.

CategoryProduct, Service, Category NameProduct or Service DetailsEntity, Service Provider, Processor Name* 2Configuration Scope* 3Primary Country
Fulfilment Entities (CWT)* 1Travel ServicesContracting; FulfilmentLINKNON-CORELINK
CWT Products & ServicesTraveler Technology (Portrait)Traveler Profile ManagementCWT Global BVCORESpain (EU), USA (NORAM)
 Traveler Technology (myCWT Web&Mobile)CWT Travel Technology PlatformCWT Global BVCORESpain (EU), USA (NORAM)
 Travel Manager Technology (Analytiqs)Reporting and BI toolCWT Global BVCORESpain (EU), USA (NORAM)
CWT Enterprise Technology Infrastructure* 4Tech Infrastructure Services (Internal)Data Center servicesEquinix (Spain) S.A.U.CORESpain
  Data Center servicesEquinix Inc.COREUSA
  Data Center servicesSwitch Communications Group LLCCOREUSA
 External Tech Infrastructure Services (External)Cloud servicesAmazon Web Services IncCOREUSA
3P Finance TechnologyPayment Card, ProcessingPayment ProcessingVisa Europe LimitedCOREFrance
3P Trade TechnologyGlobal Distribution System (Controller)Shopping and booking platform for counselorAmadeus IT Group SANON-COREGermany
 Online Booking Tool (OBT)- Amadeus CytricUser front end for travel contentAmadeus IT Group SANON-COREGermany
 Trade Content Inventory AggregatorTrade Inventory connectionsTravelfusion LimitedNON-COREUnited Kingdom
3P Trade Suppliers (Inventory Originator)Trade Content InventoryAir, Car, Rail and HotelAirfrance-KLM SANON-COREFrance
3P Trade Preferred Supply Chain PartnersTravel Visa ServicesTravel Visa application servicesCIBT Inc.NON-COREUSA

*1A Processors relevant to each individual client will depend on the specific service configuration, geographic scope of services and particular products and services utilised and may differ from those above listed for indicative purposes.  

*1B CWT Products & Services may be contracted, provisioned and/or fulfilled by one or more CWT affiliates according to defined service configuration and client contract.  Business Process Outsourcing firms and/or CWT Global Partner Network may be engaged for fulfilment activities in relevant configurations. 
For further details please refer to the applicable client configuration, contract or other relevant information. 

*2A Specific trip or travel arrangements may be unique particularly regarding 3P Trade Supplier (Inventory Originator) individually selected by or for the traveler, attendee.

*2B 3P Travel Suppliers (airlines, hotels, car rental companies, transportation etc) and 3P Card Payment Companies data processors are not listed individual in the indicative table due to wide variation in such case an indicative entity may be named as example of the type or class of counterparty entity expected. 
For further details please refer to the applicable client configuration, contract or other relevant information. 

*3 Processors listed in Configuration Scope as ‘CORE’ are integral to many, not all, service configurations. For further details please refer to the applicable client configuration, contract or other relevant information.

*4 CWT Technology Infrastructure and/or a technology asset hosted by such infrastructure may be a component of, utilised as part of, have an integration, API or connection with or otherwise support delivery of CWT Products & Services, CWT does not sell or re-sell Technology Infrastructure on a commercial basis, infrastructure listed is utilised by CWT.

*5 3P Data Transfers with Client and/or Client Contracted counterparties may be requested or directed by Clients such as to another Travel Management Company or Third party safety and security provider contracted by Client.

All processing and any related personal data transfers are arranged strictly in compliance with relevant contracts, applicable laws, regulations and CWT risk management processes.